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Rent Reduction Procedure

Columbia Housing is waiving its operational policies regarding rent reductions for families that have suffered the loss of employment as the result of business closings related to the COVID-19 protocols.

During the COVID-19 crisis, we are allowing residents to self-certify and waiving the verification requirement. Public Housing Residents and Housing Choice Voucher participants may now more easily report loss of income through one of the following methods:

1.   Complete a fillable form:


2.   Send an e-mail to


3.   Call 803-251-2747 and verbally report the loss of income.

Tenant rent changes resulting from a reduction in income will be retroactive to effective the first day of the month following the date of loss of employment.

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Columbia Housing recognizes the increased challenges facing the families we serve and want to reassure the community that we are implementing every option available within the HUD regulatory confines to ease the burden on our families.

*Updated March 26, 2020