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Ivory Mathews Presents 12-Month Plan Focusing on Resident Services, Transparency and Accountability

For Immediate Release
July 5, 2019
Contact: Cynthia Hardy 803-609-4331/803-447-3770

Columbia, SC... Ivory Mathews, the new interim executive director at the Columbia Housing Authority wasted no time outlining a 12-month action plan for the agency. Mathews began her new role as interim executive director July 1st. By July 5th, she was ready to roll out her plan.

Major themes of the plan are: improving service delivery to residents; creating a climate of transparency and accountability; maximizing organizational efficiencies; and increasing community confidence.

Mathews outlines by quarter how the plan rolls out over the next 12 months—beginning with in-depth assessments in the following areas: Governance; Resident Services; Housing Choice Voucher Program; Public Housing Program; Human Resources Management; Marketing, Branding, and Public Relations; and Development and Capital Planning.

Before coming to the Columbia Housing Authority, Mathews most recently served as the executive director at the Greenville, SC Housing Authority. There she is credited with meeting and exceeding performance goals similar to those outlined in her 12-month Action Plan at the Columbia Housing Authority.